Operations Policies and Procedures
Keep your operations running smoothly, and brush up on Operations Policies and Procedures. Browse upcoming courses and on-demand videos and register for your Operations Policies and Procedures event today.
Upcoming Courses
Regulation E Requirements for Person-to-Person (P2P) Payments
This payments webinar will take attendees through compliance requirements for P2P disputes and provide financial institutions with best business practices for complying […]
Call Center/Client Facing Fraud Management: Important Red Flags for Identifying Fraud
This compliance webinar will take attendees through best business practices for identifying red flags for personnel taking calls to quickly identify a […]
Understanding External Transfer Fraud and How to Mitigate Your Risks
External transfers is a service offered by financial institutions to move funds between an account holder at their financial institution to another […]
All New! 2021 Accounting for Financial Institutions: 101, 201, 301
This 3-part bank accounting webinar series continues to be a popular, informative and unique addition to the knowledge available to bank accountants, […]
All New! 2021 Accounting for Financial Institutions: 101, 201, 301
This 3-part bank accounting webinar series continues to be a popular, informative and unique addition to the knowledge available to bank accountants, […]
All New! 2021 Accounting for Financial Institutions: 101, 201, 301
This 3-part bank accounting webinar series continues to be a popular, informative and unique addition to the knowledge available to bank accountants, […]
Reg E Manual Log vs Efficient Technology Workflow – Change for Improved Compliance
Financial institutions may perform compliance and risk processes either manually, using spreadsheets and logs located on personal computers or logging into various […]
Topmost Inefficient Controls in your BSA/AML Departments
Financial institutions may have experienced external audit and regulatory criticism based on the inability to perform critical controls in ACH, RDC, Wire […]
Recent Playback Courses
Implementing Online Account Opening: Compliance, Risks, Best Practices and Lessons Learned
With the events of the last year still resonating loudly throughout the industry, financial institutions are still focusing on their ability to […]
Preparing for Your ACH, RDC, and Wire Transfer Audit
This payments audit webinar will take attendees through the top findings in ACH, RDC, and Wire Transfer audits and how financial institutions […]
Regulation CC Training for the Front-Line
On July 1, 2020, a few amendments to Regulation CC will become effective that will have a major impact on how check […]
ACH Authorization Modernization for Corporate Customers – A Guide for Upcoming Changes
NACHA approved the modernization of the Rules specific to a new term called Standing Authorization and this rule becomes effective September 17, […]
Applying BSA Laws and Demystifying Guidance to High Risk Businesses – Marijuana-Related Businesses, Fentanyl, Synthetic Opioids and CBD
Cannabis is arguably the fastest growing industry in the world. In the U.S., 33 states and the District of Columbia currently have […]
Updated FinCEN Guidance – Customer Due Diligence and How to Incorporate into your BSA Program
FinCEN issued additional guidance regarding the responsibility of financial institutions relating to customer due diligence (CDD). What do these changes mean for […]
2021 E-Sign Compliance – 2 Part Webinar: Knowing The Basics, Statements, Disclosures and Building Operational Workflows
This informative 2-part branch webinar series will provide an overview of e-sign concepts, statements, disclosures and challenges, PLUS key requirements for building […]
All New! Handling Law Enforcement Requests, Subpoenas, Levies and Garnishments
Financial institutions play a significant role in the financial space as they hold the assets of a customer. Based on this fact, […]
