Operations Policies and Procedures
Keep your operations running smoothly, and brush up on Operations Policies and Procedures. Browse upcoming courses and on-demand videos and register for your Operations Policies and Procedures event today.
Upcoming Courses
Elder Financial Exploitation Program Documentation: Complying with BSA Requirements
In March 2016, the Consumer Financial Protection Bureau published an Advisory for Financial Institutions on Recommendations for financial institutions on preventing and […]
Operational Risks and Regulations for Consumer and Treasury Payments Programs
The Office of Comptroller and Currency recently released a report on Semiannual Risk Perspective in May 2019 that includes regulatory awareness of […]
Winning Customer Deposits in the Digital Age – ALL 3 PARTS
The deposit market is shifting as interest rates rise, bank customers push for higher yields and fintechs including SoFi try to move […]
Check Returns and Adjustments: Do’s and Don’ts
This payments webinar will discuss the proper handling of returns items and how to meet required return time-frames. Handling of adjustments under […]
Winning Customer Deposits in the Digital Age – ALL 3 PARTS
The deposit market is shifting as interest rates rise, bank customers push for higher yields and fintechs including SoFi try to move […]
Winning Customer Deposits in the Digital Age – ALL 3 PARTS
The deposit market is shifting as interest rates rise, bank customers push for higher yields and fintechs including SoFi try to move […]
Debit Card Disputes – Consumer Notification to Closing Investigation
Debit Card disputes become an integral part of a financial institutions requirements to comply with Regulation E. What questions do you ask […]
Service Line Leaders in Bank/CU Compliance Culture (The First Line of Defense)
In this compliance training, you will be provided with definitions and explanations of what the three lines of defense are. The training […]
Recent Playback Courses
Safe Deposit Online Training In-depth: Exclusive 9-Part Series for All Banks and Credit Unions
Most banks conduct a safe deposit box rental business. The business is usually an accommodation for customers of the bank. The business […]
ACH Exception Processing for ODFI/RDFI: Regulatory, Network and Costs of Non-Compliance
This critical payments webinar takes attendees through network and regulatory expectations for handling the top 5 origination and receiving exception item handling. […]
Safe Deposit Box Legal Issues: 2-Part Webinar Series
Part 1: Safe Deposit Box Deputy and Power of Attorney (POA) Issues This first installment in this 2-part safe deposit training covers […]
Safe Deposit Online Training In-depth: Exclusive 9-Part Series for All Banks and Credit Unions
Most banks conduct a safe deposit box rental business. The business is usually an accommodation for customers of the bank. The business […]
Basics of ACH in a Same Day ACH World
The ACH fundamentals aren’t so simple anymore. With Same Day ACH, there are options. In this training session, we will help attendees […]
Incident Detection and Response Planning in Today’s Environment
Cyber intrusions, sabotage, corporate espionage, fraud, and theft of data and intellectual property—these unfortunate realities in today’s dynamic threat landscape necessitate that […]
2019 Accounting for Financial Institutions: 101, 201, 301 ALL 3 CLASSES
This is 3-part Accounting Webinar Bootcamp designed to give anyone involved in management of a financial services institution (bank or credit union) […]
2019 Accounting for Financial Institutions: 301 ONLY
This is 3-part Accounting Webinar Bootcamp designed to give anyone involved in management of a financial services institution (bank or credit union) […]
