Operations Policies and Procedures
Keep your operations running smoothly, and brush up on Operations Policies and Procedures. Browse upcoming courses and on-demand videos and register for your Operations Policies and Procedures event today.
Upcoming Courses
Check Returns and Adjustments: Do’s and Don’ts
This payments webinar will discuss the proper handling of returns items and how to meet required return time-frames. Handling of adjustments under […]
BREAKING NEWS: Pandemic Planning – Preparing for the Unknown
The recent outbreak of the COVID-19 (Coronavirus 2019) has created a sense of urgency for companies, including financial institutions, to review and […]
Deposit Operations Fraud: Mitigating Risk Through Back-Office Controls
The deposit operations department is an area within each financial institution that may be misunderstood by many as having significant value for […]
Performance Management: Approaches are Changing!
Performance management is the process of creating and maintaining an environment of accountability to enable employees to perform to the best of […]
Loan Review Best Practices
Loan portfolios are improving, and we are putting the financial crisis behind us as credit quality approaches pre-crisis levels. Loan growth is […]
Reg CC and the New RDC Indemnity How Do I Handle Duplicates Now
Processing checks as images presents challenges and opportunities for financial institutions. Each day more and more financial institutions are offering their consumer’s […]
Incident Readiness – Are you Prepared for Prompt Response?
Cyber intrusions, sabotage, corporate espionage, fraud, and theft of data and intellectual property—these unfortunate realities in today’s dynamic threat landscape necessitate that […]
Garnishments, Levies and Subpoenas Training for Your Front Line and Back Office
Federal law requires banks to periodically reassess their garnishment procedures. Financial institutions have a responsibility to determine where funds originated and if those funds are […]
Recent Playback Courses
Reg E vs. ACH: Friends or Foes?
Some EFTs may be considered “Errors” under Regulation E, while certain ACH Entries may be handled with a Written Statement. Attend this […]
Checks and Check Fraud – Reg CC Updates, Fraudulent Check Disputes, Avoiding Losses and Improving Recovery Efforts
Increased check fraud continues to be an issue with financial institutions regardless of their size and financial institutions continue to struggle with […]
Real-Time Payments – Will You be a Market Leader, Fast Follower or Left Behind?
With the announcement in 2019 that The Fed will be implementing FedNow by 2023, the move towards ubiquity becomes inevitable. As more […]
ACH Audits for Banks and Credit Unions (2 Part Webinar Series)
The review of compliance with ACH audit requirements has been identified as a key priority for examiners under guidelines published by the […]
Regulation CC Updates: 2020 Changes, Navigating Funds Availability, and More
In 1987 Regulation CC enacted the Expedited Funds Availability Act, providing quicker access to funds from deposited checks. We saw significant changes […]
Treasury Cash Management: A Powerful Tool to Increase Deposits and Fee Income
During this banking webinar, you will gain a more in-depth knowledge of Cash Management (aka Treasury Management) products and services. You will […]
Compliance Training for the Frontline
In this compliance webinar training, focus is on the specific requirements and guidelines that effect your role and responsibilities as a member […]
ACH Audits for Banks and Credit Unions (2 Part Webinar Series)
The review of compliance with ACH audit requirements has been identified as a key priority for examiners under guidelines published by the […]
