Operations Policies and Procedures
Keep your operations running smoothly, and brush up on Operations Policies and Procedures. Browse upcoming courses and on-demand videos and register for your Operations Policies and Procedures event today.
Upcoming Courses
Understanding HSA (Health Savings Accounts) and Medicare
Many of today’s retired—or soon-to-be retired—individuals are approaching age 65 and their first interaction with Medicare. When someone enrolls in Medicare, this […]
Elder Financial Exploitation Program Documentation: Complying with BSA Requirements
In March 2016, the Consumer Financial Protection Bureau published an Advisory for Financial Institutions on Recommendations for financial institutions on preventing and […]
Regulatory Challenges in Fintech Partnerships, Brokered Deposits, Risk Management, and Other Hurdles
Bank-fintech partnerships can create significant opportunities for banks and fintechs alike. For banks, fintech partners can provide valuable technology and innovation that […]
Electronic Business Banking Agreements – Payments and Regulatory Considerations for Documentation
This compliance training webinar reviews recent legal developments and court cases to identify problem areas in payments agreements, including automated clearing house […]
Traditional and Online Account Opening: Differences, Similarities and Managing Your Risks
The account opening process for consumer and commercial clients creates risk exposure to any financial institution and can carry increased risks. This […]
ACH/RDC Regulatory Credit Training: Exposure Limits, Periodic Reviews and Regulatory Risk Expectations
Account officers/relationship officers may not understand the regulatory requirements for assessing the risks of its ACH and RDC clients. What is the […]
Call Center/Client Facing Fraud Management: Important Red Flags for Identifying Fraud
Call centers and departments responsible for receiving customer calls are feeling the increasingly numbers of fraud attempts and have even been the […]
Identification of Elder Financial Exploitation to Your Payments Program
This compliance training will take attendees through the different types of payment channels that are susceptible to elder financial exploitation and discuss […]
Recent Playback Courses
2020/2021 NACHA Rules Updates: FedNOW, Faster Payments Same Day ACH and Fraud Detection Standards for WEB Debits
This payments webinar will take attendees through the NACHA Operating Rules that went into effect in 2019 and those set to go […]
Reg CC and the New RDC Indemnity How Do I Handle Duplicates Now
Processing checks as images presents challenges and opportunities for financial institutions. Each day more and more financial institutions are offering their consumer’s […]
ACH Exception Processing for ODFI/RDFI: Regulatory, Network and Costs of Non-Compliance
This critical payments webinar takes attendees through network and regulatory expectations for handling the top 5 origination and receiving exception item handling. […]
2019 Accounting for Financial Institutions: 301 ONLY
This is 3-part Accounting Webinar Bootcamp designed to give anyone involved in management of a financial services institution (bank or credit union) […]
2019-2020 Accounting for Financial Institutions: 101, 201, 301 ALL 3 CLASSES
This is 3-part Accounting Webinar Bootcamp designed to give anyone involved in management of a financial services institution (bank or credit union) […]
2019 Accounting for Financial Institutions: 201 ONLY
This is 3-part Accounting Webinar Bootcamp designed to give anyone involved in management of a financial services institution (bank or credit union) […]
2019-2020 Accounting for Financial Institutions: 101, 201, 301 ALL 3 CLASSES
This is 3-part Accounting Webinar Bootcamp designed to give anyone involved in management of a financial services institution (bank or credit union) […]
2019-2020 Accounting for Financial Institutions: 101 ONLY
This 3-part Accounting Webinar Bootcamp designed to give anyone involved in management of a financial services institution (bank or credit union) the […]
