Operations Policies and Procedures
Keep your operations running smoothly, and brush up on Operations Policies and Procedures. Browse upcoming courses and on-demand videos and register for your Operations Policies and Procedures event today.
Upcoming Courses
2020 Accounting for Financial Institutions: 101, 201, 301 ALL 3 CLASSES
This is 3-part Accounting Webinar Bootcamp designed to give anyone involved in management of a financial services institution (bank or credit union) […]
2020 Accounting for Financial Institutions: 101, 201, 301 ALL 3 CLASSES
This is 3-part Accounting Webinar Bootcamp designed to give anyone involved in management of a financial services institution (bank or credit union) […]
Corporate Customer Training: 2020 NACHA Operating Rules, Fraud Trends and Case Studies
This timely payments webinar will focus on the corporate customer and the updated 2020 NACHA Operating Rules, fraud trends and case studies […]
IRA Legal Issues for Banks and CUs, and How to Avoid Them
Although financial organization personnel do not give tax advice to clients, IRA administrators still may find themselves fielding legal questions. Generally there […]
2020 Accounting for Financial Institutions: 101, 201, 301 ALL 3 CLASSES
This is 3-part Accounting Webinar Bootcamp designed to give anyone involved in management of a financial services institution (bank or credit union) […]
New To Payments: ACH, Wires, RDC, Mobile, Person-to-Person, Zelle and Other Products and Services
This general payments webinar training will focus on training for new staff that work with or in areas such as ACH, Wire […]
Debit Card Disputes – Consumer Notification to Closing Investigation
Debit Card disputes become an integral part of a financial institutions requirements to comply with Regulation E. What questions do you ask […]
NACHA Rules and Payments Industry Changes in 2020: Learn the latest NACHA Rules Changes
This payments webinar will provide detail on the 2020 NACHA Operating Rules and a faster payments status on industry initiatives with real-time […]
Recent Playback Courses
Remotely Created Checks versus ECIs
Remotely Created Checks are often viewed as the “ugly stepchild ” of the check world, but they still fill an important and […]
Top 10 HSA Challenges and Mistakes Banks and CUs Make
Health Savings Accounts, or HSAs, are one of the fastest growing products currently offered by financial organizations. Whether your organization already offers […]
2020/2021 NACHA Rules Updates: FedNOW, Faster Payments Same Day ACH and Fraud Detection Standards for WEB Debits
This payments webinar will take attendees through the NACHA Operating Rules that went into effect in 2019 and those set to go […]
Wire Transfer Fraud – Detecting, Preventing and Recovery
This payments fraud webinar will take attendees through different scenarios for detecting wire transfer fraud from the time a wire transfer request […]
Deposit Operations Fraud: Mitigating Risk Through Back-Office Controls
The deposit operations department is an area within each financial institution that may be misunderstood by many as having significant value for […]
BSA Bank Secrecy Act Training for New Staff
Compliance with the Bank Secrecy Act continues to be scrutinized. New BSA Officers and staff may not feel as comfortable with BSA […]
Garnishments, Levies and Subpoenas Training for Your Front Line and Back Office
Federal law requires banks to periodically reassess their garnishment procedures. Financial institutions have a responsibility to determine where funds originated and if those funds are […]
Treasury Cash Management: A Powerful Tool to Increase Deposits and Fee Income
Topic Background Cash Management services have been around for over forty years. In recent years, the name was changed to Treasury Management. […]
