Operations Policies and Procedures
Keep your operations running smoothly, and brush up on Operations Policies and Procedures. Browse upcoming courses and on-demand videos and register for your Operations Policies and Procedures event today.
Upcoming Courses
Head Teller Training: Maximizing Teller Performance
A successful Head Teller is constantly seeking ways to improve their team and themselves which ultimately creates a positive accountholder experience and […]
Treasury Cash Management: Ensuring Profitability while Effectively Managing Your Risks
Treasury Services are important for the business customer to manage their cashflows both in accounts payable and receivables on a daily basis. […]
Treasury Services Training – Setting Limits and Approving Over-Limits for ACH and RDC Clients
Many financial institutions struggle with how to set strong exposure limits for their ACH and RDC clients. What is the right exposure […]
Regulation CC Training for the Front-Line
On July 1, 2020, a few amendments to Regulation CC will become effective that will have a major impact on how check […]
All New! 2021 Accounting for Financial Institutions: 101, 201, 301
This 3-part bank accounting webinar series continues to be a popular, informative and unique addition to the knowledge available to bank accountants, […]
BSA Deep Dive: Understanding Beneficial Ownership and Enhanced Customer Due Diligence
Join this must-attend BSA webinar for an informative and in-depth look at the Beneficial Ownership rules and CDD. Learn how to identify […]
All New! 2021 Accounting for Financial Institutions: 101, 201, 301
This 3-part bank accounting webinar series continues to be a popular, informative and unique addition to the knowledge available to bank accountants, […]
All New! 2021 Accounting for Financial Institutions: 101, 201, 301
This 3-part bank accounting webinar series continues to be a popular, informative and unique addition to the knowledge available to bank accountants, […]
Recent Playback Courses
Regulation E Requirements for Person-to-Person (P2P) Payments
This payments webinar will take attendees through compliance requirements for P2P disputes and provide financial institutions with best business practices for complying […]
Cannabis-Related Businesses – To Bank or Not To Bank
While still a Schedule 1 drug, legal marijuana sales are projected to reach $22 billion by 2022. With the passing of the […]
Topmost Inefficient Controls in your BSA/AML Departments
Financial institutions may have experienced external audit and regulatory criticism based on the inability to perform critical controls in ACH, RDC, Wire […]
Reg E Manual Log vs Efficient Technology Workflow – Change for Improved Compliance
Financial institutions may perform compliance and risk processes either manually, using spreadsheets and logs located on personal computers or logging into various […]
Preparing for Your ACH, RDC, and Wire Transfer Audit
This payments audit webinar will take attendees through the top findings in ACH, RDC, and Wire Transfer audits and how financial institutions […]
E-Sign Compliance – 2 Part Series: Knowing The Basics, Statements, Disclosures and Building Operational Workflows
This informative 2-part branch webinar series will provide an overview of e-sign concepts, statements, disclosures and challenges, PLUS key requirements for building […]
Understanding External Transfer Fraud and How to Mitigate Your Risks
External transfers is a service offered by financial institutions to move funds between an account holder at their financial institution to another […]
Branch Opening/Closing Procedures – Best Practices, Tools, Physical Concerns, and Case Studies
The process of opening (and closing) a financial institution building can be the most vulnerable part of the workday for branch employees. […]
