Operations Policies and Procedures
Keep your operations running smoothly, and brush up on Operations Policies and Procedures. Browse upcoming courses and on-demand videos and register for your Operations Policies and Procedures event today.
Calendar of Events
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Strategically Modernizing Your Payments Program
Strategically Modernizing Your Payments Program
As the financial services industry is focusing on modernizing the way payments are moving, institutions should be paying attention to inefficiencies, streamlined […]
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Treasury Services Training – Setting Limits and Approving Over-Limits for ACH and RDC Clients
Treasury Services Training – Setting Limits and Approving Over-Limits for ACH and RDC Clients
Many financial institutions struggle with effectively setting exposure limits for ACH and RDC clients. This session covers exposure as defined by NACHA […]
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Upgrading Your BSA/AML/OFAC Program to Align With External Threats
Upgrading Your BSA/AML/OFAC Program to Align With External Threats
There is a significant shift in the BSA/AML industry to streamline current risk management controls to align with external threats. Based on […]
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Treasury Underwriting for ACH and Remote Deposit Capture: Differentiating between Credit vs Deposit Underwriting
Treasury Underwriting for ACH and Remote Deposit Capture: Differentiating between Credit vs Deposit Underwriting
This Treasury webinar will provide attendees with actionable best business practices for credit/lending officers to use when approving or declining new ACH […]
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Handling Reclamations and Death Notification Entries (DNEs) – Requirements and Best Business Practices
Handling Reclamations and Death Notification Entries (DNEs) – Requirements and Best Business Practices
Processing ACH payments from the Federal Government can be a challenge based on the decision to post, return and those situations requiring […]
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Overdraft Program Compliance 2022: Why Every Bank Must Be Prepared
Overdraft Program Compliance 2022: Why Every Bank Must Be Prepared
CFPB Director Rohit Chopra hopes to eliminate overdraft fees for good. With heightened oversight of Overdraft programs, bank management, marketing and branch […]
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Upcoming Courses
Upgrading Your BSA/AML/OFAC Program to Align With External Threats
There is a significant shift in the BSA/AML industry to streamline current risk management controls to align with external threats. Based on […]
Treasury Underwriting for ACH and Remote Deposit Capture: Differentiating between Credit vs Deposit Underwriting
This Treasury webinar will provide attendees with actionable best business practices for credit/lending officers to use when approving or declining new ACH […]
Handling Reclamations and Death Notification Entries (DNEs) – Requirements and Best Business Practices
Processing ACH payments from the Federal Government can be a challenge based on the decision to post, return and those situations requiring […]
Overdraft Program Compliance 2022: Why Every Bank Must Be Prepared
CFPB Director Rohit Chopra hopes to eliminate overdraft fees for good. With heightened oversight of Overdraft programs, bank management, marketing and branch […]
Accounting for Financial Institutions: 101, 201, 301
This 3-part bank accounting webinar series continues to be a popular, informative and unique addition to the knowledge available to bank accountants, […]
Accounting for Financial Institutions: 101, 201, 301
This 3-part bank accounting webinar series continues to be a popular, informative and unique addition to the knowledge available to bank accountants, […]
Accounting for Financial Institutions: 101, 201, 301
This 3-part bank accounting webinar series continues to be a popular, informative and unique addition to the knowledge available to bank accountants, […]
ACH Originator Training: Effectively Complying with Authorizations, Reversals, Returns and Notifications of Change Requirements
This training is designed for financial institution’s that provide ACH origination service to corporate/treasury clients to help them understand their obligations and […]
Recent Playback Courses
Treasury Services Training – Setting Limits and Approving Over-Limits for ACH and RDC Clients
Many financial institutions struggle with effectively setting exposure limits for ACH and RDC clients. This session covers exposure as defined by NACHA […]
Trends in Call Center Fraud and Leading Practices for Identification and Response
Call centers are targets for fraudsters looking to gain access to financial information and other sensitive information. Fraudsters typically navigate through a […]
BSA Negative News Searches: Search Tools and Best Practice Tips
Know Your Customer (KYC) is a critical part of a strong BSA/AML compliance program. The purpose of KYC is to identify customers, […]
Aligning Debit Card Programs with External Fraud Threats
Debit card fraud losses have had a significant impact on the bottom line for many financial institutions due to social engineering attacks […]
Deposit Operations Fraud Trends: Identification, Mitigation and Prevention
A financial institution’s deposit operations area performs many operational functions and identifies fraud that may often times be missed in other monitoring […]
Treasury Underwriting for ACH and Remote Deposit Capture: Differentiating between Credit vs Deposit Underwriting
This Treasury webinar will provide attendees with actionable best business practices for credit/lending officers to use when approving or declining new ACH […]
Overdraft Program Compliance 2022: Why Every Bank Must Be Prepared
CFPB Director Rohit Chopra hopes to eliminate overdraft fees for good. With heightened oversight of Overdraft programs, bank management, marketing and branch […]
Corporate/Treasury Client Fraud Awareness Training
This webinar training is designed for financial institutions offering corporate/treasury client services to understand the increased fraud that targets corporate clients and […]
