Operations Policies and Procedures

Keep your operations running smoothly, and brush up on Operations Policies and Procedures. Browse upcoming courses and on-demand videos and register for your Operations Policies and Procedures event today.

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Courses for January 2021 › Operations Policies and Procedures

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Regulation E Requirements for Person-to-Person (P2P) Payments

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Debt Collection and the FDCPA Final Rule: What Creditors Need to Know

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Basics of Debit Card Disputes – Consumer Notification to Closing Investigation

Updated FinCEN Guidance – Customer Due Diligence and How to Incorporate into your BSA Program

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Garnishments, Levies and Subpoenas Training for Your Front Line and Back Office

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Branch Opening/Closing Procedures – Best Practices, Tools, Physical Concerns, and Case Studies

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Treasury Cash Management: Ensuring Profitability while Effectively Managing Your Risks

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Deposit Operations Fraud: Mitigating Risk Through Back-Office Controls

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Checks and Check Fraud – Reg CC Updates, Fraudulent Check Disputes, Avoiding Losses and Improving Recovery Efforts

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Compliance Training for the Frontline: What You Need to Know

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Implementing a Lockbox Program and Assessing Your Risks

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