Operations Policies and Procedures
Keep your operations running smoothly, and brush up on Operations Policies and Procedures. Browse upcoming courses and on-demand videos and register for your Operations Policies and Procedures event today.
Upcoming Courses
Treasury Cash Management: A Powerful Tool to Increase Deposits and Fee Income
Topic Background Cash Management services have been around for over forty years. In recent years, the name was changed to Treasury Management. […]
Garnishments, Levies and Subpoenas Training for Your Front Line and Back Office
Federal law requires banks to periodically reassess their garnishment procedures. Financial institutions have a responsibility to determine where funds originated and if those funds are […]
BSA Bank Secrecy Act Training for New Staff
Compliance with the Bank Secrecy Act continues to be scrutinized. New BSA Officers and staff may not feel as comfortable with BSA […]
Deposit Operations Fraud: Mitigating Risk Through Back-Office Controls
The deposit operations department is an area within each financial institution that may be misunderstood by many as having significant value for […]
Wire Transfer Fraud – Detecting, Preventing and Recovery
This payments fraud webinar will take attendees through different scenarios for detecting wire transfer fraud from the time a wire transfer request […]
2020/2021 NACHA Rules Updates: FedNOW, Faster Payments Same Day ACH and Fraud Detection Standards for WEB Debits
This payments webinar will take attendees through the NACHA Operating Rules that went into effect in 2019 and those set to go […]
Top 10 HSA Challenges and Mistakes Banks and CUs Make
Health Savings Accounts, or HSAs, are one of the fastest growing products currently offered by financial organizations. Whether your organization already offers […]
Remotely Created Checks versus ECIs
Remotely Created Checks are often viewed as the “ugly stepchild ” of the check world, but they still fill an important and […]
Recent Playback Courses
Corporate Customer Training: 2020 NACHA Operating Rules, Fraud Trends and Case Studies
This timely payments webinar will focus on the corporate customer and the updated 2020 NACHA Operating Rules, fraud trends and case studies […]
Remote Deposit Capture RDC – Rules, Regs, Risks, and Reg CC
This RDC webinar, from BankersHub who created the original “RDC – Rules and Regs” webinar, will take attendees through all applicable laws, […]
NACHA Rules and Payments Industry Changes in 2020: Learn the latest NACHA Rules Changes
This payments webinar will provide detail on the 2020 NACHA Operating Rules and a faster payments status on industry initiatives with real-time […]
Debit Card Disputes – Consumer Notification to Closing Investigation
Debit Card disputes become an integral part of a financial institutions requirements to comply with Regulation E. What questions do you ask […]
Identification of Elder Financial Exploitation to Your Payments Program
This compliance training will take attendees through the different types of payment channels that are susceptible to elder financial exploitation and discuss […]
Call Center/Client Facing Fraud Management: Important Red Flags for Identifying Fraud
Call centers and departments responsible for receiving customer calls are feeling the increasingly numbers of fraud attempts and have even been the […]
ACH/RDC Regulatory Credit Training: Exposure Limits, Periodic Reviews and Regulatory Risk Expectations
Account officers/relationship officers may not understand the regulatory requirements for assessing the risks of its ACH and RDC clients. What is the […]
Traditional and Online Account Opening: Differences, Similarities and Managing Your Risks
The account opening process for consumer and commercial clients creates risk exposure to any financial institution and can carry increased risks. This […]
