Everyone who travels knows that getting from here to there is often only possible when there is a convenient hub for making connections. BankersHub was founded in 2012 by two Financial Services professionals dedicated to educating and informing banks, credit unions, solution providers and consultants in the U.S. and around the globe. BankersHub delivers best practices, research insights, opinions, economic trends and consumer views through online web education, virtual events and conferences, live streaming activities, custom training and content development.
BankersHub is dedicated to helping financial institutions and solution providers get ‘from here to there’, where ‘there’ might be greater profitability, increased productivity, reduced customer attrition, network growth, new technology, or any other destination desired. BankersHub is all about enabling professional connections, networking, thought leadership, and innovations that are actionable, objective and relevant.
BankersHub works hard to meet a wide range of customer needs, expectations and circumstances. If you find that your experience fell short of this for any reason, please reach out to us and let us know. We guarantee you will not have to deal with inexperienced, uncaring staff in order to address your concerns or issues. We pride ourselves on personal interactions with our customers over the years. If you are not pleased for any reason let us know, we will work hard to keep your trust…You have our word on it!
Who We Are
With over 40 years experience in financial services, Michael Beird provides leading edge consulting and education to industry practitioners through both live and virtual platforms.
Michael served as Director of Banking Services for J.D. Power and Associates. He oversaw content for all syndicated and proprietary customer experience research in the banking industry including Retail Banking, Bank Customer Acquisition, Small Business and Credit Card.
He served as Managing Director for the Bank Administration Institute (BAI), where he was responsible for managing product development and retail banking events, including BAI Retail Delivery Conference and Expo, TransPay, SmartTactics, as well as 100+ Seminars and Webinars.
Michael was a management and workforce efficiency consultant for 14 years for banks on 4 continents. He began his career in Retail Bank Management at Bank of America and VP – Operations Re-Engineering at Shawmut Bank Boston.
He has an MBA in Accounting and Finance from Cornell University and BA in Social Psychology from University of California Irvine.
Erin O’Donnell oversees product innovation and education for BankersHub. She has over 30 years of experience in strategic event management, specializing in technology and online delivery of content.
Previously, Erin co-founded Bankerstuff, an online portal of banking education and information, where she launched the banking industry’s first virtual conference and expo and served as its CEO. Erin frequently speaks at industry conferences on planning virtual events, including live streaming events and webinars, she has also been a featured keynote speaker on the topic of the importance of social media in financial services.
Erin organized events at Bank Administration Institution (BAI) where she helped create BAI’s webinar practice as well as the Executive Leadership Summit within Retail Delivery Conference.
Erin has earned professional recognition in a number areas:
- Certified Meeting Professional (CMP)
- Certified Meeting Manager (CMM)
- Digital Event Strategist (DES)
She holds a B.S. in Marketing/Business Administration from Bloomsburg University in Pennsylvania.