Course Overview: This course is designed for anyone interested in learning about the Fair & Accurate Credit Transactions Act (FACT Act).

Learning Objectives:

• Define the FACT Act and what it entails

• Understand the types of alerts under the Fair and Accurate Credit Transactions Act

• Identify various notices and their content as they relate to the FACT Act

• Define the bank’s responsibilities when dealing with the FACT Act

Audience: Customer Service Representatives, Lending Officer/Lending Staff , Management

Course Format: Interactive; Self-paced

This course takes approximately 30 minutes to complete.

About Interactive Courses

BankersHub Interactive Courses are a self-paced learning experiences designed to actively engage learners, rather than having them passively watch or read content. Interactive components prompt learners to participate, make decisions, and apply what they’re learning in real time.

Benefits of Interactive Learning

• Improves retention: Active learning helps people remember and apply content more effectively.
• Reduces fatigue: Interactive elements keep attention and break up long-form content.
• Builds confidence: Real-time feedback allows learners to test and reinforce understanding.
• Scales training consistently: Especially useful for institutions looking to onboard or upskill staff uniformly.