Course Overview: This course is designed to provide all financial institution employees with the basic information related to common fraud schemes.

Learning Objectives:

• Understand basic fraud schemes

• Gain knowledge of criminal behavior

• Increase your awareness of prevalent scams

• Learn fraud prevention techniques

Audience: Branch Managers, Customer Service Representatives, Operations Staff, Tellers

Course Format: Interactive; Self-paced

This course takes approximately 60 minutes to complete. 

About Interactive Courses

BankersHub Interactive Courses are a self-paced learning experiences designed to actively engage learners, rather than having them passively watch or read content. Interactive components prompt learners to participate, make decisions, and apply what they’re learning in real time.

Benefits of Interactive Learning

• Improves retention: Active learning helps people remember and apply content more effectively.
• Reduces fatigue: Interactive elements keep attention and break up long-form content.
• Builds confidence: Real-time feedback allows learners to test and reinforce understanding.
• Scales training consistently: Especially useful for institutions looking to onboard or upskill staff uniformly.