Posts tagged with "customers"

Start with “Why?”…The Future of Branches and Retail Bank Transformation

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As financial institutions strategize the future of changing customers and service models, the question should always begin with “why?”.

  • Why will millennials be interested in banking with us?
  • Why would they come into the branch?
  • Why would they want to talk with a bank representative?
  • Why would they use the same types of accounts and processes that their parents and grandparents did?

By starting with “why”, you can be prepared to effectively compete and serve new customers in innovative ways. Your ability to successfully grow your business with new paradigms of product or service delivery is critical. Innovation is the key to transformational growth and success with tomorrow’s customers.

This Branch Transformation Banking Webinar will highlight the strategic opportunities FIs are facing, present specific transformational strategies and provide a framework for your institution to strategically address the changes needed to address all the “whys”.

Pricing

$249 for Webinar and Playback*
*Playback has no expiration and may be shared internally

Dates of Event

Thursday, May 16, 2019

  • 12:00 – 1:30 pm (Eastern Time)
  • 11:00 – 12:30 pm (Central Time)
  • 10:00 – 11:30 am (Mountain Time)
  • 9:00 – 10:30 am (Pacific Time)

Credits

  • 1.8 AAP Credits
  • 1.5 CPE Credits

Your Speaker

David Peterson
President, U.S. Dataworks

About the Speaker

David Peterson is President of U.S. Dataworks, serving on the board of several industry related companies and associations, and is a serial entrepreneur with start-ups in retail and professional services.

David has inspired international audiences to rethink how innovation happens in their organization. He helps business leaders foster a culture of innovation that capitalizes on workforce diversity and instills accountability for driving growth. As the founder and CEO of Goldleaf Technologies, a leading provider of electronic payments software and a pioneer in the fintech industry, David understands the critical need to combat status-quo thinking to achieve sustainable profits and competitiveness in any industry.

David is the author of the best-selling book Grounded: Anchored Management for Strategic Leadership and Effective Decision-Making (Little River Publishing, 2016). His approach to strategic innovation has been praised by everyone from C-Suite executives to entrepreneurs to millennials.

 

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Start with “Why?”…The Future of Branches and Retail Bank Transformation

Register Now

As financial institutions strategize the future of changing customers and service models, the question should always begin with “why?”.

  • Why will millennials be interested in banking with us?
  • Why would they come into the branch?
  • Why would they want to talk with a bank representative?
  • Why would they use the same types of accounts and processes that their parents and grandparents did?

By starting with “why”, you can be prepared to effectively compete and serve new customers in innovative ways. Your ability to successfully grow your business with new paradigms of product or service delivery is critical. Innovation is the key to transformational growth and success with tomorrow’s customers.

This Branch Transformation Banking Webinar will highlight the strategic opportunities FIs are facing, present specific transformational strategies and provide a framework for your institution to strategically address the changes needed to address all the “whys”.

Pricing

$249 for Webinar and Playback*
*Playback has no expiration and may be shared internally

Dates of Event

Wednesday, January 30, 2019

  • 12:00 – 1:30 pm (Eastern Time)
  • 11:00 – 12:30 pm (Central Time)
  • 10:00 – 11:30 am (Mountain Time)
  • 9:00 – 10:30 am (Pacific Time)

Credits

  • 1.8 AAP Credits
  • 1.5 CPE Credits

Your Speaker

David Peterson
President, U.S. Dataworks

About the Speaker

David Peterson is President of U.S. Dataworks, serving on the board of several industry related companies and associations, and is a serial entrepreneur with start-ups in retail and professional services.

David has inspired international audiences to rethink how innovation happens in their organization. He helps business leaders foster a culture of innovation that capitalizes on workforce diversity and instills accountability for driving growth. As the founder and CEO of Goldleaf Technologies, a leading provider of electronic payments software and a pioneer in the fintech industry, David understands the critical need to combat status-quo thinking to achieve sustainable profits and competitiveness in any industry.

David is the author of the best-selling book Grounded: Anchored Management for Strategic Leadership and Effective Decision-Making (Little River Publishing, 2016). His approach to strategic innovation has been praised by everyone from C-Suite executives to entrepreneurs to millennials.

 

Register Now Pay by Check

CIP, CDD, and Beneficial Ownership

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CIP, CDD and beneficial ownership…steps in the account opening and administration process that must be effectively managed under your BSA Compliance Program. While we’ve been operating under CIP guidelines for years, each discussion brings to light new issues and considerations when it comes to complying with the rules. As we apply CIP rules to identify our customers, we must employ techniques to know how their account – and their business with us – impacts us from a risk perspective. This is where we get to the heart of customer due diligence. From determining risk impact to the time of account opening to monitoring accounts on an ongoing basis, we will cover the information critical to gaining an understanding of customer relationships and risk rating them appropriately. Then we will delve into the rule that expands on CDD – to get to our beneficial owners. Learn the requirements of the final rule and obtain meaningful implementation pointers as we explore the formal legislation and published FAQs.

Pricing

$249 for Webinar and Playback*
*Playback has no expiration and may be shared internally. Portions of event have been pre-recorded.

Dates of Event

Tuesday, September 26, 2017

  • 12:00 – 1:00 pm (Eastern Time)
  • 11:00 – 12:00 pm (Central Time)
  • 10:00 – 11:00 am (Mountain Time)
  • 9:00 – 10:00 am (Pacific Time)

Credits

  • 1.2 AAP Credits
  • 1.0 CPE Credits

Your Speaker(s)

Angela Lucas

Co-Founder and Managing Partner, Sterling Compliance LLC

Buy Playback Now Pay By Check

CIP, CDD, and Beneficial Ownership

Buy Playback Now

CIP, CDD and beneficial ownership…steps in the account opening and administration process that must be effectively managed under your BSA Compliance Program. While we’ve been operating under CIP guidelines for years, each discussion brings to light new issues and considerations when it comes to complying with the rules. As we apply CIP rules to identify our customers, we must employ techniques to know how their account – and their business with us – impacts us from a risk perspective. This is where we get to the heart of customer due diligence. From determining risk impact to the time of account opening to monitoring accounts on an ongoing basis, we will cover the information critical to gaining an understanding of customer relationships and risk rating them appropriately. Then we will delve into the rule that expands on CDD – to get to our beneficial owners. Learn the requirements of the final rule and obtain meaningful implementation pointers as we explore the formal legislation and published FAQs.

Pricing

$249 for Live and Playback*
*Playback has no expiration and may be shared internally

Dates of Event

Thursday, March 16, 2017

  • 12:00 – 1:00 pm (Eastern Time)
  • 11:00 – 12:00 pm (Central Time)
  • 10:00 – 11:00 am (Mountain Time)
  • 9:00 – 10:00 am (Pacific Time)

Credits

  • 1.2 AAP Credits
  • 1.0 CPE Credits

Your Speaker(s)

Angela Lucas

Co-Founder and Managing Partner, Sterling Compliance LLC

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