Posts tagged with "banking education webinar"

Handling Debit Card Disputes: Asking the Right Questions and Gathering the Right Information

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Debit Card DisputesDebit Card disputes become an integral part of a financial institutions requirements to comply with Regulation E. What questions do you ask a consumer? What is appropriate to ask and not to ask? When do you start your investigation, close the investigation and what are your responsibilities regarding timing of notification? This webinar will take you through all the issues you may face with a consumer debit card dispute and how to effectively take care of your consumer while balancing Regulation E requirements.

Best Business Practice Document: This webinar will include a frequently asked debit card dispute document to assist your front line and back office in handling debit card disputes.

Who Should Attend?

  • Client-Facing Management/Staff
  • Electronic Banking Management/Staff
  • Risk Managers
  • Regulation E staff and management
  • Deposit Operations
  • Client Call Centers
  • Senior Management
  • Internal Auditors

Pricing

$249 for Webinar and Playback*
*Playback has no expiration and may be shared internally. Event previously recorded.

Dates of Event

Monday, October 15, 2018

  • 2:00 – 3:00 pm (Eastern Time)
  • 1:00 – 2:00 pm (Central Time)
  • 12:00 – 1:00 pm (Mountain Time)
  • 11:00 – 12:00 pm (Pacific Time)

Credits

  • 1.2 AAP Credits
  • 1.0 CPE Credits

Your Speaker(s)

Terri Sands AAP CAMS
Founder, Secura Risk Management

About the Speaker

Throughout her career, Terri has served as a leader in the payments and fraud prevention industry, providing education, risk management and compliance consulting and support services geared toward the specific needs of financial organizations. Terri serves as the Director of the Financial Investigative Unit for State Bank & Trust in Atlanta, Georgia where she is responsible for BSA/AML, physical security, fraud prevention, and payments risk management.

Terri is an Advanced Certified Anti-Money Laundering Specialist, an At-Risk Adult Crime Specialist and an Accredited ACH Professional. Prior to founding Secura, Terri served as co-founder of Payments Information Circle (PIC), Prior to her work at PIC, Terri served as the President of GACHA, a non-profit, regional payments association. Terri began her career in payments as a Senior Analyst with the Federal Reserve Bank of Atlanta where she provided training throughout the Sixth District and served on the Federal Reserve ACH Conversion Team that consolidated ACH Services for all branch locations in the Sixth District. Terri has been an instructor for BankersHub for almost ten years.

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Evaluating Collateral and Guarantees for Repayment (2-Part Loan Webinar Series)

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Agenda Outline for Loan Webinar

  • Credit decision process—purpose, repayment sources, and structure
    • Primary repayment expected from cash flow, but collateral and guarantees are critical secondary sources
    • Interrelationship of cash flow, collateral, and guarantees
    • Global cash flow
  • Collateral
    • Possible collateral assets
      • at inception
      • after inception of credit exposure
  • Underwriting principles
    • Liquidity
    • Marketability
    • Perishability
    • Control
    • LTV
    • Value at default
  • Guarantees
    • “Psychological commitment” of owners and principals to their enterprises
    • Piercing the corporate veil to reach owners, principals
    • Types and degree of guarantees
    • Guarantor evaluation
      • Adjustment of personal financial statements to calculate ‘outside net worth’
      • Contribution to global cash flow
    • Example of how to put it all together—cash flow, collateral and guarantees

 

Pricing

$395 for Webinar and Playback*
*Playback has no expiration and may be shared internally

Dates of Event

Part 1: Thursday, August 23, 2018
Part 2: Friday, August 24, 2018

  • 12:00 – 1:00 pm (Eastern Time)
  • 11:00 – 12:00 pm (Central Time)
  • 10:00 – 11:00 am (Mountain Time)
  • 9:00 – 10:00 am (Pacific Time)

Credits for Series

  • 2.4 AAP Credits
  • 2.0 CPE Credits

Your Speaker(s)

Dev Strischek

Professional Risk Manager
Former SVP, Senior Credit Policy Officer,
SunTrust Bank

About the Speaker

As the Principal for Devon Risk Advisory Group, Dev Strischek brings years of senior experience in financial services to his clients around the areas of risk policy, risk culture, and portfolio risk management. Dev also serves as a Member of the Private Company Council for FASB. Prior to those roles, Dev served for 18 years at SunTrust Bank, retiring as their Sr Vice President and Senior Credit Policy Officer for the bank. Dev is a frequent industry speaker on many aspects associated with credit risk and compliance, as well as loan policy best practices. He has also authored many industry trade articles on principles and practices, problems and issues relevant to risks that financial organizations must manage.

Register Now Pay by Check

Handling Debit Card Disputes: Asking the Right Questions and Gathering the Right Information

Register Now

Debit Card disputes become an integral part of a financial institutions requirements to comply with Regulation E. What questions do you ask a consumer? What is appropriate to ask and not to ask? When do you start your investigation, close the investigation and what are your responsibilities regarding timing of notification? This webinar will take you through all the issues you may face with a consumer debit card dispute and how to effectively take care of your consumer while balancing Regulation E requirements.

 

Best Business Practice Document: This webinar will include a frequently asked debit card dispute document to assist your front line and back office in handling debit card disputes.

Who Should Attend?

  • Client-Facing Management/Staff
  • Electronic Banking Management/Staff
  • Risk Managers
  • Regulation E staff and management
  • Deposit Operations
  • Client Call Centers
  • Senior Management
  • Internal Auditors

Pricing

$249 for Webinar and Playback*
*Playback has no expiration and may be shared internally. Event previously recorded.

Dates of Event

Thursday, August 23, 2018

  • 2:00 – 3:00 pm (Eastern Time)
  • 1:00 – 2:00 pm (Central Time)
  • 12:00 – 1:00 pm (Mountain Time)
  • 11:00 – 12:00 pm (Pacific Time)

Credits

  • 1.2 AAP Credits
  • 1.0 CPE Credits

Your Speaker(s)

Terri Sands AAP CAMS
Founder, Secura Risk Management

About the Speaker

Throughout her career, Terri has served as a leader in the payments and fraud prevention industry, providing education, risk management and compliance consulting and support services geared toward the specific needs of financial organizations. Terri serves as the Director of the Financial Investigative Unit for State Bank & Trust in Atlanta, Georgia where she is responsible for BSA/AML, physical security, fraud prevention, and payments risk management.

Terri is an Advanced Certified Anti-Money Laundering Specialist, an At-Risk Adult Crime Specialist and an Accredited ACH Professional. Prior to founding Secura, Terri served as co-founder of Payments Information Circle (PIC), Prior to her work at PIC, Terri served as the President of GACHA, a non-profit, regional payments association. Terri began her career in payments as a Senior Analyst with the Federal Reserve Bank of Atlanta where she provided training throughout the Sixth District and served on the Federal Reserve ACH Conversion Team that consolidated ACH Services for all branch locations in the Sixth District. Terri has been an instructor for BankersHub for almost ten years.

Register Now Pay by Check

Evaluating Collateral and Guarantees for Repayment (2-Part Loan Webinar Series)

Register Now

Agenda Outline for Loan Webinar

  • Credit decision process—purpose, repayment sources, and structure
    • Primary repayment expected from cash flow, but collateral and guarantees are critical secondary sources
    • Interrelationship of cash flow, collateral, and guarantees
    • Global cash flow
  • Collateral
    • Possible collateral assets
      • at inception
      • after inception of credit exposure
  • Underwriting principles
    • Liquidity
    • Marketability
    • Perishability
    • Control
    • LTV
    • Value at default
  • Guarantees
    • “Psychological commitment” of owners and principals to their enterprises
    • Piercing the corporate veil to reach owners, principals
    • Types and degree of guarantees
    • Guarantor evaluation
      • Adjustment of personal financial statements to calculate ‘outside net worth’
      • Contribution to global cash flow
    • Example of how to put it all together—cash flow, collateral and guarantees

 

Pricing

$395 for Webinar and Playback*
*Playback has no expiration and may be shared internally

Dates of Event

Part 1: Thursday, August 23, 2018
Part 2: Friday, August 24, 2018

  • 12:00 – 1:00 pm (Eastern Time)
  • 11:00 – 12:00 pm (Central Time)
  • 10:00 – 11:00 am (Mountain Time)
  • 9:00 – 10:00 am (Pacific Time)

Credits for Series

  • 2.4 AAP Credits
  • 2.0 CPE Credits

Your Speaker(s)

Dev Strischek

Professional Risk Manager
Former SVP, Senior Credit Policy Officer,
SunTrust Bank

About the Speaker

As the Principal for Devon Risk Advisory Group, Dev Strischek brings years of senior experience in financial services to his clients around the areas of risk policy, risk culture, and portfolio risk management. Dev also serves as a Member of the Private Company Council for FASB. Prior to those roles, Dev served for 18 years at SunTrust Bank, retiring as their Sr Vice President and Senior Credit Policy Officer for the bank. Dev is a frequent industry speaker on many aspects associated with credit risk and compliance, as well as loan policy best practices. He has also authored many industry trade articles on principles and practices, problems and issues relevant to risks that financial organizations must manage.

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The 5 Cs of Credit for Borrower Evaluation

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How the 5 C’s (capacity, conditions, capital, collateral, and character) are used to evaluate borrowers

The five Cs of commercial credit—character, capacity, capital, conditions and collateral—have comprised five basic elements of credit and lending. Most bankers know these basic principles, but this webinar offers a practical framework for their use in credit analysis and underwriting by showing how they are linked–how character emphasizes willingness to repay while the other four deal with ability to repay.

Please join Dev Strischek for this loan webinar as he explains how credit analysts can use the five Cs of credit to assess repayment ability and assist underwriters and lenders in the credit adjudication process. This class is aimed at both people new to financial organizations as well as an enjoyable refresher to more experienced bankers.

Pricing

$249 for Webinar and Playback*
*Playback has no expiration and may be shared internally

Dates of Event

Wednesday, August 22, 2018

  • 12:00 – 1:00 pm (Eastern Time)
  • 11:00 – 12:00 pm (Central Time)
  • 10:00 – 11:00 am (Mountain Time)
  • 9:00 – 10:00 am (Pacific Time)

Credits

  • 1.2 AAP Credits
  • 1.0 CPE Credits

Your Speaker(s)

Dev Strischek

Principal, Devon Risk Advisory Group

About the Speaker

As the Principal for Devon Risk Advisory Group, Dev Strischek brings years of senior experience in financial services to his clients around the areas of risk policy, risk culture, and portfolio risk management. Dev also serves as a Member of the Private Company Council for FASB. Prior to those roles, Dev served for 18 years at SunTrust Bank, retiring as their Sr Vice President and Senior Credit Policy Officer for the bank. Dev is a frequent industry speaker on many aspects associated with credit risk and compliance, as well as loan policy best practices. He has also authored many industry trade articles on principles and practices, problems and issues relevant to risks that financial organizations must manage.

Register Now Pay by Check

Loan Review Best Practices

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Loan portfolios are improving, and we are putting the financial crisis behind us as credit quality approaches pre-crisis levels. Loan growth is on most agendas, but there may be too many financial institutions pursuing a limited number of opportunities. In this environment, it is important to be razor-focused on managing and monitoring portfolios to continue the recovery.

Over the post-financial crisis years, Wipfli has helped banks to hone their credit practices, and this loan training will cover policies and procedures found to be ‘best practices’. The presenters will also challenge you with current regulatory and industry issues that your institution should be addressing.

In this lending webinar, we will cover:   

  • What drives effective portfolio management.
  • Underwriting keystones.
  • Administrative practices worth the effort.
  • Honing of your real estate valuation program.
  • Current regulatory and industry issues.

Pricing

$249 for Webinar and Playback*
*Playback has no expiration and may be shared internally.

Dates of Event

Thursday, August 16, 2018

  • 12:00 – 1:30 pm (Eastern Time)
  • 11:00 – 12:30 pm (Central Time)
  • 10:00 – 11:30 am (Mountain Time)
  • 9:00 – 10:30 am (Pacific Time)

Credits

  • 1.8 AAP Credits
  • 1.5 CPE Credits

Your Speaker(s)

About the Speakers

Eric Van Doren is a member of Wipfli LLP’s risk management team, with over 25 years of experience in the commercial banking industry. He works with financial institutions to provide customer-focused risk management services. Eric classifies loans using the financial institution’s risk rating system and identifies credit risk and trends within the institution’s portfolio.

Cynthia Brzeski brings more than 30 years of banking and credit experience to each loan review engagement for the financial institutions practice of Wipfli LLP. Prior to joining Wipfli, she spent six years as a senior credit officer with a regional bank, with responsibility for credit underwriting and approval, portfolio management, and compliance. With additional experience in commercial credit, credit administration management, workout, compliance, and internal audit, Cynthia is able to provide insight and expertise to her financial institution clients.

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