10 Ways to Design, Implement, and Train on Customer Experience
You know that customer experience is critical to enlarging relationships and creating brand advocacy with your customers. And, you know that your […]
Digital Payments and Cryptocurrencies: What Are They, How Do They Work, and What Are the Risks?
With recent news of the heightened risks associated with cyrptocurrencies and exchanges like FTX, bankers need to understand what these new digital […]
New CFPB Enforcement Actions on Regulation E and NSF Overdrafts
On January 26, 2022, the CFPB published a new initiative seeking feedback from the public on “junk fees,” which included NSF and […]
Smaller Business Lending: Evaluation and Underwriting, Policy and Process
The challenge of lending to smaller borrowers is how to balance the cost of acquiring them—evaluation, underwriting, approving, monitoring—with the lower profitability […]
5 Cs of Credit for Borrower Evaluation- C the Big Picture
Bankers rely on the 5 C’s of credit—capacity, conditions, collateral, capital, and character for many years, but what do these terms mean, […]
Moving Deposit Funds as Interest Rates Become Non-Trivial
While there has been a tremendous focus on retaining low-cost funding. This bank webinar concentrates on getting depositors to move away from […]
Applying BSA Laws and Demystifying Guidance to High Risk Businesses – Marijuana-Related Businesses and Others
Cannabis is arguably the fastest growing industry in the world. In the U.S., 33 states and the District of Columbia currently have […]
External Transfer Fraud Identification and Prevention
External transfer is offered by financial institutions to move funds between an account holder at their financial institution to an account owned […]
Better Business Writing – How to Write Right
This is a business webinar useful to everyone in your organization—not just lenders and credit approvers, not just credit analysts and loan […]
Capital Ratios: 4 Key Call Report Ratios, How they are Developed, and What they Mean
PagesThis accounting webinar focuses on the scarcity of capital for both banks and bank holding companies (BHCs). It shows statistically how banks […]
