Retail and Business Banking

Develop strategies and best practices for serving all of your customers, for both Retail and Business Banking. Browse upcoming courses and on-demand videos and register for your Retail and Business Banking event today.

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Courses for December 2020 › Retail and Business Banking

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Becoming the Chick-Fil-A of Banking

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Current Domestic Terrorism Threats for Banks and CUs – Understanding, Identifying and Reporting These Threats

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Insurance (Flood, Mortgage, Homeowners)

All New! 2020/2021 Accounting for Financial Institutions: 101, 201, 301

Handling Difficult Elder Financial Exploitation Events: Training Frontline Staff on Effective Communication

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All New! 2020/2021 Accounting for Financial Institutions: 101, 201, 301

Call Center/Client Facing Fraud Management: Important Red Flags for Identifying Fraud

Banking High Risk Businesses During Risky Times

4

All New! 2020/2021 Accounting for Financial Institutions: 101, 201, 301

FedNOW – Explained, Features, Functionality, Timing and Preparation

Applying BSA Laws and Demystifying Guidance to High Risk Businesses – Marijuana-Related Businesses, Fentanyl, Synthetic Opioids and CBD

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Regulation CC Updates and Changes to Availability of Funds and Check Collection

Establishing BSA Customer Risk Ratings and CDD Guidance: Best Business Practices for 2020

9

Performing Regulation E Investigations in the Back Office: Best Business Practices and Regulatory Expectations

Electronic Signatures, E-SIGN and Electronic Notarization

10

Payments Training for Your Board of Directors: Payments Risks, Trends and Strategies to Compete as the Industry Changes

Regulation DD From Beginning to End

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Seed to Sale: Banking Hemp, CBD and Hemp-Related Businesses, with Bank Case Study

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Remote Online Notarization: 2020 Compliance Update and Review

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Debit Card and ACH Reg E Error Resolution: Questions, Scripts and Standards

17

Operating Performance – Profitability, Productivity and Efficiency

Financial Condition – Liquidity, Leverage and Solvency

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Signature Cards and Account Set Up: 10 Key Do’s and Don’ts

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