Retail and Business Banking
Develop strategies and best practices for serving all of your customers, for both Retail and Business Banking. Browse upcoming courses and on-demand videos and register for your Retail and Business Banking event today.
Calendar of Events
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Legalized Cannabis and the Workplace: What Employers Need to Know
Legalized Cannabis and the Workplace: What Employers Need to Know
The legalization of cannabis use in the United States has created confusion in the workplace, especially in states and locales where cannabis/THC […]
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1 event,
Small Business Lending for Banks and Credit Unions (2-Part Series)
Small Business Lending for Banks and Credit Unions (2-Part Series)
Banks focus on small business lending to grow loan volume and core deposits. To compete with marketplace lenders, banks capitalize on their […]
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Becoming the Chick-Fil-A of Banking
Becoming the Chick-Fil-A of Banking
This incredibly successful event is BACK! Lisa highlights why devotees to the brand expect that whatever Chick-Fil-A restaurant they enter, they will […]
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2 events,
Implementing a Remote Cash Vault Program and Assessing Your Risks
Implementing a Remote Cash Vault Program and Assessing Your Risks
Remote cash vault service is an electronic service that allows treasury clients to place cash in a vault at their business and […]
Strategically Modernizing Your Payments Program
Strategically Modernizing Your Payments Program
As the financial services industry is focusing on modernizing the way payments are moving, institutions should be paying attention to inefficiencies, streamlined […]
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1 event,
Flood Insurance – Compliance Case Studies plus Regulatory Challenges (2-Part Series)
Flood Insurance – Compliance Case Studies plus Regulatory Challenges (2-Part Series)
This 2-part compliance webinar series addresses flood insurance regulation and compliance requirements designed for both new and experienced personnel. We’ll dive into […]
2 events,
Better Business Writing – How to Write Right
Better Business Writing – How to Write Right
This is a business webinar useful to many areas of your organization—not just lenders and credit approvers, not just credit analysts and […]
Treasury Services Training – Setting Limits and Approving Over-Limits for ACH and RDC Clients
Treasury Services Training – Setting Limits and Approving Over-Limits for ACH and RDC Clients
Many financial institutions struggle with effectively setting exposure limits for ACH and RDC clients. This session covers exposure as defined by NACHA […]
1 event,
Analyzing Corporate and Personal Tax Returns for Lenders (2-Part Webinar Series)
Analyzing Corporate and Personal Tax Returns for Lenders (2-Part Webinar Series)
Small business lenders often rely on tax returns when analyzing a borrower. Tax returns do provide significant information for evaluating the small […]
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Upgrading Your BSA/AML/OFAC Program to Align With External Threats
Upgrading Your BSA/AML/OFAC Program to Align With External Threats
There is a significant shift in the BSA/AML industry to streamline current risk management controls to align with external threats. Based on […]
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2 events,
Treasury Underwriting for ACH and Remote Deposit Capture: Differentiating between Credit vs Deposit Underwriting
Treasury Underwriting for ACH and Remote Deposit Capture: Differentiating between Credit vs Deposit Underwriting
This Treasury webinar will provide attendees with actionable best business practices for credit/lending officers to use when approving or declining new ACH […]
Understanding the Difference Between: Money Service Businesses, Money Transmitters, and Agents of Money Transmitters
Understanding the Difference Between: Money Service Businesses, Money Transmitters, and Agents of Money Transmitters
Understanding the difference between MSBs, Money Transmitters and agents of money transmitters are important to determine the level of risk and required […]
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1 event,
Dormant Accounts and the Escheatment Process: Best Practices for Overcoming Challenges
Dormant Accounts and the Escheatment Process: Best Practices for Overcoming Challenges
Dormant accounts can take a backseat to more pressing compliance matters until you are required to report this inactivity and transfer any […]
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3 events,
Virtual Currency Risk Awareness and Client Education
Virtual Currency Risk Awareness and Client Education
Virtual currencies are commonly targeted by hackers and criminals who perpetrate fraud. There is no assurance of recourse if virtual currency is […]
Handling Reclamations and Death Notification Entries (DNEs) – Requirements and Best Business Practices
Handling Reclamations and Death Notification Entries (DNEs) – Requirements and Best Business Practices
Processing ACH payments from the Federal Government can be a challenge based on the decision to post, return and those situations requiring […]
Lending to Borrowers Over the Business Cycle and Recessions
Lending to Borrowers Over the Business Cycle and Recessions
Business cycles are inevitable, and bankers must understand borrowers’ funding needs through a cycles four phases—early expansion, late expansion, early contraction, and […]
2 events,
Overdraft Program Compliance 2022: Why Every Bank Must Be Prepared
Overdraft Program Compliance 2022: Why Every Bank Must Be Prepared
CFPB Director Rohit Chopra hopes to eliminate overdraft fees for good. With heightened oversight of Overdraft programs, bank management, marketing and branch […]
Cannabis Banking: Opportunities and Challenges
Cannabis Banking: Opportunities and Challenges
This compliance webinar explores the latest developments on banking Marijuana Related Businesses (MRBs), including the opportunities, risks, legal requirements, and challenges associated […]
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Upcoming Courses
Upgrading Your BSA/AML/OFAC Program to Align With External Threats
There is a significant shift in the BSA/AML industry to streamline current risk management controls to align with external threats. Based on […]
Treasury Underwriting for ACH and Remote Deposit Capture: Differentiating between Credit vs Deposit Underwriting
This Treasury webinar will provide attendees with actionable best business practices for credit/lending officers to use when approving or declining new ACH […]
Understanding the Difference Between: Money Service Businesses, Money Transmitters, and Agents of Money Transmitters
Understanding the difference between MSBs, Money Transmitters and agents of money transmitters are important to determine the level of risk and required […]
Dormant Accounts and the Escheatment Process: Best Practices for Overcoming Challenges
Dormant accounts can take a backseat to more pressing compliance matters until you are required to report this inactivity and transfer any […]
Virtual Currency Risk Awareness and Client Education
Virtual currencies are commonly targeted by hackers and criminals who perpetrate fraud. There is no assurance of recourse if virtual currency is […]
Handling Reclamations and Death Notification Entries (DNEs) – Requirements and Best Business Practices
Processing ACH payments from the Federal Government can be a challenge based on the decision to post, return and those situations requiring […]
Lending to Borrowers Over the Business Cycle and Recessions
Business cycles are inevitable, and bankers must understand borrowers’ funding needs through a cycles four phases—early expansion, late expansion, early contraction, and […]
Overdraft Program Compliance 2022: Why Every Bank Must Be Prepared
CFPB Director Rohit Chopra hopes to eliminate overdraft fees for good. With heightened oversight of Overdraft programs, bank management, marketing and branch […]
Recent Playback Courses
Cannabis Banking: Opportunities and Challenges
This compliance webinar explores the latest developments on banking Marijuana Related Businesses (MRBs), including the opportunities, risks, legal requirements, and challenges associated […]
BSA and OFAC Fundamentals for New Employees and Refresher for Existing Employees
This program designed to provide new employees in client facing or other key areas an overview of the requirements of a BSA/AML […]
Dormant Accounts and the Escheatment Process: Best Practices for Overcoming Challenges
Dormant accounts can take a backseat to more pressing compliance matters until you are required to report this inactivity and transfer any […]
Check Rules and Regulations: Understanding UCC 3, 4 and Reg CC (2-Part Series)
The most confusing thing about check processing is that there are so many areas of governance. Uniform Commercial Code (UCC) sections 3 […]
Treasury Services Training – Setting Limits and Approving Over-Limits for ACH and RDC Clients
Many financial institutions struggle with effectively setting exposure limits for ACH and RDC clients. This session covers exposure as defined by NACHA […]
Trends in Call Center Fraud and Leading Practices for Identification and Response
Call centers are targets for fraudsters looking to gain access to financial information and other sensitive information. Fraudsters typically navigate through a […]
Why EBITDA Doesn’t Spell Cash Flow
EBITDA (Earnings before Interest, Taxes, Depreciation, and Amortization) is a popular measure of cash flow, but it is not accurate, and bankers […]
BSA Negative News Searches: Search Tools and Best Practice Tips
Know Your Customer (KYC) is a critical part of a strong BSA/AML compliance program. The purpose of KYC is to identify customers, […]
