Retail and Business Banking
Develop strategies and best practices for serving all of your customers, for both Retail and Business Banking. Browse upcoming courses and on-demand videos and register for your Retail and Business Banking event today.
Upcoming Courses
ACH Originator Training: Effectively Complying with Authorizations, Reversals, Returns and Notifications of Change Requirements
This training is designed for financial institution’s that provide ACH origination service to corporate/treasury clients to help them understand their obligations and […]
Non-Resident Alien (NRA) Accounts: Opening, Monitoring and Tax Reporting
This timely compliance webinar takes attendees through how to effectively identify nonresident aliens, conduct enhanced due diligence at account opening, and appropriately […]
Successfully Banking Hemp, CBD, and Cannabis (Adult Use and Medical)
The terms cannabis, marijuana, CBD and hemp are often used interchangeably but can be significantly different based on legal requirements and how […]
Treasury Underwriting for ACH and Remote Deposit Capture: Differentiating between Credit vs Deposit Underwriting
This Treasury webinar will provide attendees with actionable best business practices for credit/lending officers to use when approving or declining new ACH […]
Smaller Business Lending: Evaluation and Underwriting, Policy and Process
The challenge of lending to smaller borrowers is how to balance the cost of acquiring them—evaluation, underwriting, approving, monitoring—with the lower profitability […]
Understanding the Difference Between: Money Service Businesses, Money Transmitters, and Agents of Money Transmitters
Understanding the difference between MSBs, Money Transmitters and agents of money transmitters are important to determine the level of risk and required […]
Regulation CC – Funds Availability, Warranties and Indemnities Updated and Explained
In 1989 Regulation CC implemented the Expedited Funds Availability Act, providing quicker access to funds from deposited checks. Recently we saw significant […]
Overdrafts Under Fire: Regulations, Disclosures, Fees, and Marketing Compliance
This timely compliance webinar takes attendees through how to effectively identify nonresident aliens, conduct enhanced due diligence at account opening, and appropriately […]
Recent Playback Courses
2022 – Financial Services and the Year Ahead with Tom Brown, Leading Industry Analyst
This exclusive free event with Tom Brown explores financial trends and drivers behind 2021’s explosive economy and financial trends with critical insights […]
Identifying and First Steps in Managing Problem Loans (2-Part Series)
History suggests that most of the losses incurred by banks are loans made in the last two years of a recovery. Prior […]
RDC Rules and Regulations – Compliance Review and Checklist
Remote Deposit Capture just like other payment collection systems have guidance, laws and rules that are required for a financial institution to mitigate […]
Overdraft Program Compliance 2022: Why Every Bank Must Be Prepared
CFPB Director Rohit Chopra hopes to eliminate overdraft fees for good. With heightened oversight of Overdraft programs, bank management, marketing and branch […]
NACHA Rules Changes for 2022 and Beyond: Rules Updates, Requests for Comment and Industry Initiatives
This webinar takes attendees through rules changes, requests for comments and industry initiatives that could potentially impact your ACH operations, treasury management, […]
Becoming the Chick-Fil-A of Banking
Devotees to the brand expect that whatever Chick-Fil-A restaurant they enter, they will receive the same service level. Is that true for […]
Digital Banking Fraud and Mitigation Strategies
Mobile banking has a significant impact on how consumers and businesses move money and perform other banking functions. This webinar focuses on […]
Accountholder Death Requirements – Documentation, POD/POA, Checklist and More
Working with relatives of an accountholder who has recently passed can be difficult and emotionally trying. The situation becomes more stressful when […]
