Retail and Business Banking
Develop strategies and best practices for serving all of your customers, for both Retail and Business Banking. Browse upcoming courses and on-demand videos and register for your Retail and Business Banking event today.
Upcoming Courses
From Blockchain to Cryptocurrency – FinTech Update
This payments webinar training includes An introduction to blockchain technology, and how it is currently being leveraged, An introduction to cryptocurrency, including […]
Regulatory Red Flags for BSA Policy and Risk Assessment Weaknesses
Over the past several years, there have been increased scrutiny by examiners on BSA/AML and an increased number of consent orders and […]
Customer Experience Journey: Keeping up with what Customers Expect
What customers expect from their financial institution is rapidly changing. Are you keeping up? In this customer experience webinar, we will walk […]
Handling Difficult Elder Financial Exploitation Events: Training Frontline Staff on Effective Communication
Approximately 1 in 10 Americans aged 60+ have experienced some form of elder abuse. Some estimates range as high as 5 million […]
Electronic Signatures, E-SIGN and Electronic Notarization
The COVID-19 pandemic has affected all organizations in ways completely unanticipated at the beginning of this year. This abrupt change has heightened […]
Mind the Pandemic GAAP – Recent Accounting Changes For Borrowers and Lenders
Much of the change in GAAP in recent years is the result of collaboration between the Financial Accounting Standards Board (FASB) and […]
Understanding Unique Financial Instruments (All 3 Parts)
Every financial professional needs to understand the definitions, roles, risks and opportunities associated with unique financial instruments, terms and concepts that impact […]
CRA 2020 – Community Reinvestment Act Requirements, Modernization Efforts, and Prospective Changes
Federal regulators have voiced support to improve regulatory implementation and enforcement of the Community Reinvestment Act (12 U.S.C. §§2901-2908) (CRA). Enacted in […]
Recent Playback Courses
Secura Risk Management Virtual Town Hall – BSA/AML, Payments and Fraud Management
The Secura Forum Virtual Town Hall will be held on Sept 17 to cover hot topics in BSA/AML, Payments and Fraud Management. […]
Understanding HSA (Health Savings Accounts) and Medicare
Many of today’s retired—or soon-to-be retired—individuals are approaching age 65 and their first interaction with Medicare. When someone enrolls in Medicare, this […]
Debit Card and ACH Reg E Error Resolution: Questions, Scripts and Standards
Debit Card and ACH disputes become an integral part of a financial institutions requirements to comply with Regulation E. What questions do […]
Evaluating a Borrower’s Financial Condition and Operating Performance (A 2-Part Webinar)
This 2-Part financial and lending webinar series covers the elements critical to determining the financial condition of borrowers and customers. Part 1 […]
Financial Condition – Liquidity, Leverage and Solvency
In this financial and lending training we move from the income statement to the balance sheet to evaluate a borrower’s liquidity, leverage […]
Evaluating a Borrower’s Financial Condition and Operating Performance (A 2-Part Webinar)
This 2-Part financial and lending webinar series covers the elements critical to determining the financial condition of borrowers and customers. Part 1 […]
Operating Performance – Profitability, Productivity and Efficiency
This financial and lending webinar covers evaluating borrower’s operating performance, identifying critical elements of profit and loss statements, and judging borrower’s performance […]
BSA and SARs Training for Client Facing Teams: CIP, CDD, EDD, OFAC and Best Practices for Identifying Suspicious Activity
BSA teams depend on the front line for gathering CIP, CDD, EDD, and performing OFAC verification. This webinar will teach front-line teams […]
