Retail and Business Banking

Develop strategies and best practices for serving all of your customers, for both Retail and Business Banking. Browse upcoming courses and on-demand videos and register for your Retail and Business Banking event today.

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Courses for May 2022 › Retail and Business Banking

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Identification of Check Fraud on the Front-line: Alterations, Forgeries, Counterfeits and Remotely Deposited Checks

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Maximizing Head Teller Performance

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Introduction to Commercial Lending

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Handling Garnishments Containing Federal Benefit Payments

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Deposit Operations Fraud Trends: Identification, Mitigation and Prevention

Risk Assessment Roadmap: Banking Cannabis

Risk Assessment Roadmap: Banking Hemp and CBD

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Flood Insurance Basics and Compliance Requirements – Getting it Right!

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Treasury Underwriting for ACH and Remote Deposit Capture: Differentiating between Credit vs Deposit Underwriting

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Banking Non-Resident and Resident Aliens: Documentation and Ongoing Monitoring Best Practices

BSA Officer Challenges, Decision Making and Handling Higher Risk Exceptions

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Why EBITDA Doesn’t Spell Cash Flow

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Accounting for Financial Institutions: 101, 201, 301

Aligning Debit Card Programs with External Fraud Threats

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Accounting for Financial Institutions: 101, 201, 301

RDC Rules and Regulations – Compliance Review and Checklist

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Accounting for Financial Institutions: 101, 201, 301

Trends in Call Center Fraud and Leading Practices for Identification and Response

Risk-Based Approach for Effectively Risk Rating and Monitoring Your Treasury Customers

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Applying BSA Laws and Demystifying Guidance to High Risk Businesses – Marijuana-Related Businesses, Fentanyl, Synthetic Opioids and CBD

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Digital Payments and Cryptocurrencies: What Are They, How Do They Work, and What Are the Risks?

Fintech at Your Doorstep: What Can Banks do NOW to Collaborate with Emerging Fintech Companies

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Effective Loan Pricing

Assessing Borrower Credit Performance Quickly

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