Human Resources
Protect your institution and empower your employees. Learn best practices for Human Resources from the greatest in the financial world. Browse upcoming courses and on-demand videos and register for your Human Resources event today.
Upcoming Courses
Regulatory Challenges in Fintech Partnerships, Brokered Deposits, Risk Management, and Other Hurdles
Bank-fintech partnerships can create significant opportunities for banks and fintechs alike. For banks, fintech partners can provide valuable technology and innovation that […]
Electronic Business Banking Agreements – Payments and Regulatory Considerations for Documentation
This compliance training webinar reviews recent legal developments and court cases to identify problem areas in payments agreements, including automated clearing house […]
Call Center/Client Facing Fraud Management: Important Red Flags for Identifying Fraud
Call centers and departments responsible for receiving customer calls are feeling the increasingly numbers of fraud attempts and have even been the […]
Identification of Elder Financial Exploitation to Your Payments Program
This compliance training will take attendees through the different types of payment channels that are susceptible to elder financial exploitation and discuss […]
Debit Card Disputes – Consumer Notification to Closing Investigation
Debit Card disputes become an integral part of a financial institutions requirements to comply with Regulation E. What questions do you ask […]
Marijuana Related Businesses (MRB) – FinCEN Guidance, Due Diligence Policies and Procedures, and Risk Management
During this timely compliance webinar, we will dive into 2020 marijuana-related regulations and review FinCEN guidance to help you establish your due […]
Proper Classification of Loans on Call Report Schedule RC-C, Part I – Loans and Leases
There is no doubt that the instructions for properly completing the Call Report are challenging. The most confusing of all the Schedules, […]
CRA – Community Reinvestment Act Requirements, Modernization Efforts, and Prospective Changes
Federal regulators have voiced support to improve regulatory implementation and enforcement of the Community Reinvestment Act (12 U.S.C. §§2901-2908) (CRA). Enacted in […]
Recent Playback Courses
Initiating Crucial Conversations That Generate Customer Loyalty
This front-line customer training is built around these “strategic conversations” between bankers and specifically their business customers with focus on 3 ways […]
Building a Compliant IRA Program for Banks and CUs
Is your financial organization’s IRA program in compliance? Compliance means following all IRS requirements for documents, tax withholding, and reporting, which results […]
Handling Complex Death Claims for Banks and CUs
Organizations are frequently dealt beneficiary death claims and may wonder how to resolve some of their more complex beneficiary issues, where there […]
Dodd-Frank Whistleblower Cases: Key Developments and Compliance Overview
Several federal whistleblower protection laws apply to banks and credit unions. One of the most prominent, the Dodd-Frank Act, provides powerful monetary […]
Wipfli 2019 Community Banking Forum – 5 Live Streaming Webinars
The Community Banking Forum has been designed exclusively for executive officers and board members of community banks. This event will provide you […]
Customer Experience Journey: Keeping up with what Customers Expect
What customers expect from their financial institution is rapidly changing. Are you keeping up? In this customer experience webinar, we will walk […]
Elder Financial Exploitation Program Documentation: Complying with BSA Requirements
In March 2016, the Consumer Financial Protection Bureau published an Advisory for Financial Institutions on Recommendations for financial institutions on preventing and […]
Social Media 2019: Basic Do’s and Don’ts (Part 2 of 2-Part Series)
Part 2: Learning to work within the parameters of your social media policy doesn’t have to be challenging. You can engage on […]
