Human Resources
Protect your institution and empower your employees. Learn best practices for Human Resources from the greatest in the financial world. Browse upcoming courses and on-demand videos and register for your Human Resources event today.
Upcoming Courses
New Regulatory Awareness Guidance on Operational Risks for Consumer and Treasury Payments Programs
The Office of Comptroller and Currency recently released a report on Semiannual Risk Perspective in May 2019 that includes regulatory awareness of […]
2019 Vendor Risk Management Best Practices
How do you filter through the noise and control your thirdÂ-party cyber exposure? Join us as we discuss the following key components […]
Banking High Risk Businesses
Under an enterprise risk management program, certain industries, geographies, or business activities may be identified as presenting higher than normal risk characteristics. […]
Regulation E Compliance, Debit Card Disputes, ACH Unauthorized, Remittance Transfers, Stop Payments and RegTech
Debit Card disputes, ATM Disputes, ACH Unauthorized, Remittance Transfers and Stop Payments are an integral part of a financial institutions requirements to […]
2019 Regulation E Error Resolution Training for Front-Line: Asking the Right Questions and Handling the Investigation
Regulation E is often the most confusing regulation for the front line to understand; however, it is a regulation that is critical […]
Notary Advanced Lessons: Avoiding Pitfalls, Lawsuits and Costly Mistakes
Are you liable for a notary employee’s mistakes?  The answer is usually yes. Banks can take a number of steps to lessen […]
Safe Deposit Box Legal Issues: 2-Part Webinar Series
Part 1: Safe Deposit Box Deputy and Power of Attorney (POA) Issues This first installment in this 2-part safe deposit training covers […]
HMDA Compliance: Breaking News Plus the 7 Steps for HMDA Reporting
Hot off the press! With recent announcements from the CFPB and anticipated policy changes for HMDA, it’s imperative that your organization is […]
Recent Playback Courses
Social Media 2019: Basic Do’s and Don’ts (Part 2 of 2-Part Series)
Part 2: Learning to work within the parameters of your social media policy doesn’t have to be challenging. You can engage on […]
Social Media 2019: Strategies for Banks and Credit Unions (Part 1 of 2-Part Series)
Part 1: Most business bankers and branch managers understand that the days of coffee, lunch, golf, repeat are dying. In the highly […]
Social Media 2019: Best Practices for Banks and Credit Unions (2-Part Series)
Social Media is not the same curiosity or luxury in financial services that it may have been five years ago and must […]
Elder Financial Exploitation Program Documentation: Complying with BSA Requirements
In March 2016, the Consumer Financial Protection Bureau published an Advisory for Financial Institutions on Recommendations for financial institutions on preventing and […]
Managing Information Security BEFORE Employees Become ‘Former’
Employees represent the greatest risk to your organization’s vital information. Preserving and protecting your Studies and surveys continue to show that employees […]
Building a Compliant IRA Program for Banks and CUs
Is your financial organization’s IRA program in compliance? Compliance means following all IRS requirements for documents, tax withholding, and reporting, which results […]
Military Lending Compliance – What Financial Professionals Must Know
This comprehensive financial services training is your go-to source for military lending compliance. Guidance for adhering to the Military Lending Act (MLA) and Service members Civil Relief […]
Customer Experience Journey: Keeping up with what Customers Expect
What customers expect from their financial institution is rapidly changing. Are you keeping up? In this customer experience webinar, we will walk […]
