Human Resources
Protect your institution and empower your employees. Learn best practices for Human Resources from the greatest in the financial world. Browse upcoming courses and on-demand videos and register for your Human Resources event today.
Upcoming Courses
Trends in Call Center Fraud and Leading Practices for Identification and Response
Call centers are targets for fraudsters looking to gain access to financial information and other sensitive information. Fraudsters typically navigate through a […]
Applying BSA Laws and Demystifying Guidance to High Risk Businesses – Marijuana-Related Businesses, Fentanyl, Synthetic Opioids and CBD
Cannabis is arguably the fastest growing industry in the world. In the U.S., 33 states and the District of Columbia currently have […]
Account Officer Training on ACH/RDC Credit and Transactional Underwriting, Setting Exposure Limits and Performing Periodic Reviews
Account officers/relationship officers may not understand the regulatory requirements for assessing the risks of ACH and RDC clients. What is the difference […]
Check Rules and Regulations: Understanding UCC 3, 4 and Reg CC (2-Part Series)
The most confusing thing about check processing is that there are so many areas of governance. Uniform Commercial Code (UCC) sections 3 […]
Cannabis Banking: Opportunities and Challenges
This compliance webinar explores the latest developments on banking Marijuana Related Businesses (MRBs), including the opportunities, risks, legal requirements, and challenges associated […]
Garnishments, Levies, and Subpoenas Training for Your Front Line and Back Office
Customer-facing and back-office staff frequently receive garnishments, subpoenas, summonses, and levies in connection with regulatory enforcement actions and government investigations. Depending on […]
Client-Facing Team Fraud Identification and Prevention: PPP/Unemployment, Elder Exploitation, Reverse Mortgage Fraud
This session is designed for client facing teams and takes attendees through fraud trends targeting the Paycheck Protection Program (PPP), Economic Injury […]
Digital Banking Fraud and Mitigation Strategies
Mobile banking has a significant impact on how consumers and businesses move money and perform other banking functions. This webinar focuses on […]
Recent Playback Courses
Diversity and Inclusion – Another Seat at the Table
Each year the EEOC fines organizations over half a billion dollars for Diversity and Inclusion infractions, making this one of the top […]
Becoming a ‘Person of Influence’ at Your Institution For Increased Productivity and Quality
This complimentary leadership webinar is packed full of information and interaction with the intent of creating a fun learning environment for building […]
Creating and Sustaining an Everlasting Bank Culture
Collaborate with a panel consisting of three bank officers responsible for ensuring the culture program is enhancing all employees work lives reinforcing […]
Human Trafficking: Hidden in Plain Sight
Financial institutions of all sizes need to manage risk to minimize potential losses. Rapid growth, new and evolving products and consumer transfer […]
HSAs – Beyond the Fundamentals
This retirement webinar training is perfect for individuals who are comfortable with HSAs and are looking to further enhance their understanding of […]
IRA Legal Issues for Banks and CUs, and How to Avoid Them
Although financial organization personnel do not give tax advice to clients, IRA administrators still may find themselves fielding legal questions. Generally there […]
Total Compensation Plan Elements and Strategy
Total compensation is a “hot topic” for executive leadership it is a primary consideration for attracting and retaining high performing employees at […]
Customer Experience Journey: Keeping up with what Customers Expect
What customers expect from their financial institution is rapidly changing. Are you keeping up? In this customer experience webinar, we will walk […]