Research has shown that staffing resources can account for 30-40% of service-based programs and projects. New trends for remote and flexible time models for working are driving changes to standardized shifts and office hours.

This course will identify methods to determine staffing needs and skill levels to attract and retain and develop human capital resources. This material includes a discussion on maximizing current trends in resourcing, mitigation of risks for under or over-resourcing, and examining fundamental objectives for resourcing human capital for health care, IT, or other service-based programs.